Drive successful contract renewal outcomes across a broad territory of our largest and most complex clients by coordinating with multiple internal and external stakeholders, including C-level execs, procurement, and legal teams to renew contracts and identify expansion opportunities. Expert problem solver, relationship builder, and negotiator influencing positive business outcomes is a must.
As a Client Success Executive (CSE), you’ll guide clients through their journey, helping them see, feel, and share the value of Centivo’s model every day. Responsibilities include owning client relationships, translating health data into insights, driving growth and retention, and ensuring a smooth client journey. You will collaborate cross-functionally and engage with brokers to enhance the client experience.
As a Client Success Manager, you serve as the primary relationship owner for a portfolio of enterprise accounts, acting as the strategic point of contact throughout the client journey, leading onboarding, driving business outcomes, conducting business reviews, preparing for renewals, and identifying growth opportunities. The goal is to ensure each client achieves measurable success with Rithum, while building strong partnerships that drive satisfaction, retention, and long-term value.
Drive client engagement and growth within the Partner Success Department, managing a geographic region of plans, with key business results related to client retention and satisfaction, contractual operational and financial performance, account expansion, and scaling for growth. Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region, lead development of a cross-company Strategic Account Plan, and build and maintain strong and lasting partner relationships.
Serve as the primary point of contact, consultant, and advocate for several of Pacvue's largest global enterprise clients. Work closely with key stakeholders from major brands to manage and grow high-value partnerships, ensuring they achieve success through the platform while driving revenue growth for Pacvue. Leverage strong analytical skills, exceptional communication abilities, and strategic insights to optimize client outcomes, influence decision-making, and elevate the value of the partnerships for long-term growth.